Overview
As Quality Control Manager at Sherwin-Williams, you lead the site QC function to ensure quality, safety, environmental, and regulatory compliance. You own the QC lab, systems, audits, and quality metrics, driving continuous improvement and robust corrective actions. You manage and develop the QC team, partnering with operations to meet ISO standards, customer requirements, and quality objectives. This role shapes site-level quality ownership and audit readiness, contributing to safer, higher-quality coatings.
Pay / Benefits
- Rewards and benefits
- Health and well-being support
- Career development and growth opportunities
- Inclusive team culture
- Stability and growth momentum
Responsibilities
- Oversee QC laboratory, quality systems, audits, and quality performance metrics
- Drive continuous improvement, root cause analysis, and corrective actions
- Manage and develop the QC team and provide training and development
- Ensure ongoing ISO standards compliance, customer requirements, and quality objectives
- Own QC documentation, document control, and electronic QC records
- Manage site Quality Tactical Plan and site quality metrics (OTMIS, DBR, manufacturing complaint rate)
- Lead product quality reviews, finished product audits, and cross-functional problem solving with Operations, Maintenance and EHS
- Hold independent quality authority for QC batch release and sign-off, manage QC budget
- HACCP program ownership, supplier non-conformance reporting, and Certificates of Analysis/Conformity
- Support audits readiness and continuous improvement across the site
Key requirements
- Five years of progressive manufacturing experience with supervisory roles
- Proficiency with root cause analysis tools (mandatory)
- Chemical process manufacturing background preferred
- Bachelor’s degree in Operations Management, Chemistry or equivalent
- Budget preparation and management
- Experience with quality management principles, policies, and procedures
- Proficient with PC and Microsoft Office applications
- Ability to interact with multiple departments and ensure regulatory compliance
- ISO 9001 Lead Auditor and/or Six Sigma certification advantageous
- Leadership and people management
- Strong communication and cross-functional collaboration
- Problem-solving mindset with attention to detail
- Root cause analysis (RCA) tools
- Quality systems management
- ISO 9001 and ISO 14001 awareness
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