Sales Administration Manager

Overview

In this role you will manage vehicle orders, registrations and handover documentation to ensure a smooth customer experience. You’ll support the sales team across the process from enquiry to handover, maintaining accurate records and compliant processes. The position sits within a fast-paced automotive retail environment, offering development opportunities and a collaborative culture. This is a chance to contribute to high standards of administration and customer service within a leading BMW/MINI dealership.

Pay / Benefits

• 33 days holiday including bank holidays
• birthday day off
• Family Leave Policies
• Salary Sacrifice car scheme
• paid volunteer day
• cycle to work scheme

Responsibilities

• Ensure vehicle order information and documentation are accurate and up-to-date
• Manage registration and taxation for new vehicles with precise handling
• Support the sales process from enquiry to handover to deliver a best-in-class customer experience
• Process invoices and register manufacturer warranties in compliant records
• Collaborate with the sales team to ensure smooth day-to-day operations

Key requirements

• Strong background in administration in a busy environment
• Confidence using Microsoft Excel and digital systems for data, reporting and documentation
• Ability to prioritise multiple tasks and find quick solutions
• Keen eye for detail ensuring accuracy of orders, invoices and documentation
• Automotive industry experience is advantageous but not essential

• Collaborative mindset
• Organised and detail-oriented
• Ability to manage multiple tasks
• Problem-solving under pressure
• Microsoft Excel
• digital systems for data management and reporting

…