Associate Director, Technology Change Management, Consumer Business – Organisation Workforce Transformation

Overview

In this role within Deloitte’s Organisation Workforce Transformation, you lead large-scale change management programs for Consumer Business clients, guiding end-to-end delivery and adoption of new technologies. You partner with cross-functional teams to drive tangible business outcomes and shape transformation methodologies. You’ll leverage data and AI to inform decisions, mentor project teams, and contribute to growth initiatives. This is a values-driven opportunity to deliver measurable impact in a hybrid London-based setting.

Pay / Benefits

• hybrid working in London
• world-class development
• wellbeing emphasis
• client-facing impact
• inclusive culture
• flexible career paths

Responsibilities

• Lead complex transformations: oversee end-to-end delivery, planning, and risk management for large change programs
• Drive people-centered change: apply best-practice change management to enable adoption of new tech and operating models
• Team leadership & mentorship: guide project teams and foster a collaborative environment
• Leverage data & AI: use analytics to generate insights and measure change effectiveness
• Achieve sales targets: identify opportunities and nurture client relationships
• Collaborate on major engagements: work with broader Deloitte teams across the sales cycle and proposals
• Practice development: contribute to proposition development and thought leadership
• Innovation & future shaping: contribute to evolving change methodologies and tools
• Thought leadership: share knowledge to strengthen capabilities and market presence in tech-enabled change

Key requirements

• Proven change management expertise in technology-enabled transformation programs
• ERI sector acumen: Energy, Resources, and Industrial Products
• Leadership & delivery excellence: track record of leading complex transformations and building client relationships
• Business development acumen: identify opportunities and support proposals
• Analytical & strategic thinking: interpret data and translate insights into actions
• Technological enthusiasm: interest in technology, AI, and data
• Familiarity with agile methodologies and digital transformation best practices
• Exceptional communication & stakeholder management
• Consulting mindset: experience in consulting or internal change roles
• Continuous learner: commitment to ongoing growth

• leadership
• communication
• collaboration
• data analytics
• AI
• agile methodologies

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