HR Business Partner

Overview

As an HR Business Partner at Amazon, you drive operational excellence and organizational health at assigned sites, partnering with field leaders to translate priorities into actionable people plans. You strengthen culture, engagement, and the employee experience through data-driven decisions and close collaboration with campus leaders. You will own site-level feedback, recognition, and environment standards, ensuring safety and inclusivity. This role combines strategic influence with hands-on presence to deliver impactful people outcomes.

Responsibilities

• Foster two-way communication via feedback channels (Voice of the Associate, roundtables, GEMBA walks)
• Lead employee engagement strategies and recognition programs, including budgeting and appreciation activities
• Create an inclusive environment with Employee Resource Groups and equitable talent practices
• Maintain floor presence to gather insights and detect disengagement early
• Ensure site standards and safety programs are consistently executed with site leaders
• Drive community initiatives across sites and coordinate with Public Policy/PR teams
• Identify root causes of issues and ensure fair policy application across sites
• Use data analytics to spot trends, predict challenges, and implement proactive solutions
• Promote adoption of HR technology, AI, and self-service tools while delivering high-touch service in critical moments
• Coach leaders on people management, performance feedback, development, and employee relations
• Support change management by reinforcing messaging and translating changes into local routines
• Execute core PXT processes with trust and business acumen

Key requirements

• Knowledge of local labor law
• Experience in HR within an international, fast-paced, customer-driven environment
• Experience in a call center, distribution center, or manufacturing environment
• Experience supporting hourly employee client group
• Experience with MS Office tools and HR Information Systems
• Bachelor’s degree or equivalent

• Strong communication and stakeholder management
• Adaptability and change management
• Coaching and development mindset
• MS Office
• HR Information Systems (HRIS)
• Data analytics tools

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