Team Lead, Platforms Account Management

Overview

As Head of Account Management in London, you will lead and develop a team driving strategic relationships and payments revenue for Adyen for Platforms customers. You will coach managers, shape account planning, and engage executives to advance the global payments strategy. You’ll foster a high-performance, collaborative culture and recruit talent to build future leaders. This role offers the chance to influence cross-functional initiatives and scale a growing payments business in a fast-paced environment.

Responsibilities

• Motivate and coach team members; identify training needs
• Provide coaching on strategic account planning, payments advisory, contract negotiations, product roadmap discussions, and executive engagement
• Serve as senior advisor to influence customers’ global payments strategy
• Set clear individual and team revenue goals
• Report performance metrics to executives
• Create an inspiring, open team culture with feedback
• Recruit new team members aligned with Adyen culture and skills

Key requirements

• 5+ years managing teams and building executive-level enterprise relationships
• 7+ years in account management, business development, consulting, or related field
• Experience in enterprise payments and/or SaaS platform or marketplace environments
• Full professional proficiency in English

• Entrepreneurial mindset
• strong negotiation and communication
• cross-functional collaboration
• enterprise payments knowledge
• payments advisory
• contract negotiations

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