Technical Coordinator

Overview

As a Technical Coordinator at Müller’s Droitwich Dairy, you will own key food safety and quality systems to ensure product safety and compliance. You will collaborate with operations to strengthen quality performance, lead audits, and drive improvement initiatives that embed a culture of quality. You’ll help optimise processes and efficiency while upholding internal standards and customer requirements. This role offers a chance to shape quality practices in a fast-paced manufacturing environment and contribute to a leading UK dairy business.

Pay / Benefits

• competitive salary and annual bonus scheme
• private medical insurance
• contributory pension scheme
• generous annual leave allowance
• access to flexible benefits and retail discounts
• ongoing training and career progression opportunities

Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS)
• Drive continuous improvement initiatives to enhance site quality performance
• Lead and support problem-solving activities, quality investigations and root cause analysis
• Develop quality awareness and capability across operational teams
• Support quality control activities within production operations
• Produce, analyse and maintain Quality Index reports and performance metrics
• Coordinate and lead internal and external audit activities, including customer and regulatory audits
• Build effective relationships with customers, suppliers and internal stakeholders
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance
• Deliver continuous improvement projects that support business objectives
• Champion best practice and support colleagues in achieving personal development and continuous improvement goals

Key requirements

• Previous experience in a Technical, Quality or Food Safety role within a manufacturing environment
• Strong communication and stakeholder management skills with the ability to influence at all levels
• Experience using structured problem-solving tools, including A3 methodologies
• Knowledge of retailer codes of practice and customer standards
• Experience supporting and/or leading BRC audits
• Strong Microsoft Office skills, particularly Word and Excel
• HACCP Level 3 qualification
• Food Safety Level 3 qualification
• Advanced Food Hygiene knowledge
• Understanding of microbiological principles and their application within food manufacturing
• Experience within the dairy industry would be highly advantageous

• strong communication
• stakeholder management
• influence at all levels
• Quality Management Systems (QMS)
• A3 problem-solving
• HACCP Level 3

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