Lead – Account Executive

Overview

In this role you will strategize and execute to grow enterprise SaaS opportunities within your territory, aligning with cross-functional teams to convert pain points into wins. You will build trusted advisor relationships with executive stakeholders at named accounts and drive end-to-end sales cycles. You’ll stay sharp on Freshworks’ product suite and the SaaS/CRM landscape, contributing to pipeline and revenue goals. The role offers impact at scale within a people-first, innovation-driven company.

Responsibilities

• Source and develop business opportunities within your territory to exceed sales goals
• Cultivate relationships with executive-level decision-makers and become a trusted advisor at named accounts
• Generate opportunities addressing customer pain points across enterprise accounts
• Coordinate with Marketing and Pre-Sales to design and execute campaigns
• Leverage resources (BD and pre-sales) to hit individual sales targets
• Provide regular pipeline and forecast reporting to Sales Manager
• Travel to customer locations and events regularly
• Develop deep expertise in SaaS products, CRM systems, and Freshworks product suite

Key requirements

• 5-7 years of sales experience in outbound/field SaaS software sales
• Experience managing sales cycles from business champion to C-level
• Proven track record of overachievement in large geographic territories selling technical products
• Customer orientation with negotiation experience involving procurement and senior management
• Ability to manage complex sales cycles (60-90+ days)
• Self-motivated, driven, and resourceful with strong work ethic
• Fluency in English

• high motivation and a positive attitude
• customer-centric mindset
• strong negotiation and communication skills
• SaaS sales
• CRM systems knowledge
• ITSM familiarity

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