Salesforce Consumer Goods Delivery Lead

Overview

In this role you drive Salesforce-based delivery for consumer goods clients, leading programs and governance within Accenture’s Salesforce Business Group. You’ll apply industry knowledge to shape delivery across complex environments and collaborate with cross-functional teams to implement Salesforce solutions at scale. This role combines leadership, client partnership, and hands-on delivery to improve customer and employee experiences. A strong emphasis on global delivery and innovation in a fast-paced, consultative setting provides a clear path to impact.

Pay / Benefits

• 30 days vacation per year
• private medical insurance
• 3 extra days leave per year for charitable work

Responsibilities

• Delivery leadership and governance for Salesforce programs
• Provide consumer goods industry expertise to client engagements
• Manage client and stakeholder relationships across business levels
• Oversee Salesforce platform and ecosystem delivery
• Lead and develop delivery teams across regions
• Coordinate global Salesforce implementations and migrations

Key requirements

• Proven experience delivering Salesforce programs in a Delivery Lead or Program Manager role
• Strong stakeholder management across diverse, global environments
• Deep knowledge of Consumer Goods processes and challenges
• Expertise in Salesforce core platforms (Sales Cloud, Service Cloud, Experience Cloud) and Consumer Goods Cloud; exposure to Marketing Cloud and Data Cloud; TPM
• Experience in enterprise, consulting or system integration settings
• Experience with Agile methodologies and related tools (Automation, DevOps)
• Ability to lead distributed teams in a global delivery model
• Understanding of Salesforce innovations (including Agentforce) and AI for delivery productivity
• Strategic mindset for global implementations and cross-regional coordination
• Leadership, mentoring, and client-impact orientation
• Strong communication and interpersonal skills

• strong communication
• client relationship management
• mentoring and leadership
• Sales Cloud
• Service Cloud
• Experience Cloud

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