eCommerce National Account Manager

Overview

In this NAM for Key Accounts, you’ll lead strategic partnerships with major UK retailers to drive sustainable net revenue growth and brand visibility. You’ll shape a customer strategy aligned with UK objectives, work cross-functionally for flawless execution, and push category growth through assortment, pricing, and activation. You’ll monitor performance, optimize trade spend, and outpace market rivals through insight-led plans. This role offers impact at scale within a purpose-driven, heritage-rich company.

Responsibilities

• Develop and execute a robust customer strategy aligned with UK objectives
• Drive net revenue growth, market share expansion, and profit targets
• Identify business development opportunities beyond the target
• Maximize brand visibility and sell-out growth through activation, promotion, and merchandising
• Collaborate cross-functionally to ensure alignment and flawless execution
• Identify growth opportunities through assortment, distribution, pricing and category development
• Track, report and analyze sales performance, promotional effectiveness, and ROI within budgeted trade investment
• Communicate key drivers of monthly sales growth vs LY
• Monitor competitor activity and adapt strategy as needed

Key requirements

• Strong track record in national account management, ideally within beauty, skincare, FMCG
• Blue-chip experience
• Experience managing major UK retailers such as Sainsbury’s, Boots or Superdrug
• Proven success in achieving sales, market share, and profit targets
• Commercially savvy with strong analytical and financial skills
• Strategic thinker with ability to turn insights into actionable plans
• Degree in Business, Marketing or related field

• Relationship-building
• Analytical mindset
• Strategic thinking
• National account management
• Trade spend optimization and ROI analysis
• Category development and pricing strategy

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