Senior Field Account Executive

Overview

In this role you will drive growth for Lightspeed’s London Hospitality segment by building strong partner relationships and guiding customers through the full sales journey from discovery to onboarding. You will leverage market insights to shape territory plans, manage complex sales cycles, and demonstrate Lightspeed’s value to owners and operators. You will work with cross-functional teams to fuel high-value adoption and long-term advocacy, while acting as a brand ambassador in a fast-paced, high-growth environment.

Pay / Benefits

• LightSpeed equity scheme
• Flexible Paid Time Off
• Private Medical Insurance and optical/dental coverage
• Health & Wellness credit
• Mental health support platforms
• LinkedIn Learning access and career GPS’,’Volunteer time off’,’Transit benefit’,’Office snacks and drinks

Responsibilities

• Develop and maintain deep understanding of the London hospitality landscape to identify trends and opportunities
• Shape effective territory sales plans using market research and insights
• Manage mixed complex and high-velocity sales cycles from discovery to contract negotiations and implementation handovers
• Achieve monthly MRR targets with emphasis on high-LTV accounts and portfolio expansion
• Guide clients from needs analysis and solution design through proposals, contracts, and onboarding
• Deliver high-impact presentations and live demos translating technical capabilities into business outcomes
• Maintain a rigorous Salesforce pipeline with accurate revenue forecasting and regional insights
• Lead outbound initiatives and represent Lightspeed at industry events to build a strong pipeline
• Provide feedback to Sales, Marketing and Product teams to refine strategies
• Coach junior team members on prospecting, objection handling, and complex deal navigation

Key requirements

• High-performance field or outbound sales experience in technology, SaaS, or hospitality ecosystems
• Strong understanding of the hospitality industry and its segments
• Advanced in sales development practices: pipeline building, territory planning, new business generation
• Proven track record of surpassing aggressive MRR targets and contributing to regional growth
• Proficient with Salesforce or similar CRM systems
• Excellent communication and relationship-building skills with the ability to simplify complex value propositions
• Analytical mindset with data-driven decision-making
• Self-starting, agile mindset; able to operate autonomously in a fast-paced environment
• Brand ambassador and mentor within the regional team

• Excellent interpersonal skills
• Strong communication and relationship management
• Analytical and data-driven mindset
• Salesforce or similar CRM
• SaaS sales processes
• Pipeline management and territory planning

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