Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS

Overview

In this role you will transform usage, pipeline, financial, and operational data into actionable insights to support WWPS Field Sales Operations. You will partner with cross-functional teams to develop scalable, data-driven processes and reporting cadences that enable growth. You will use GenAI to build and maintain dashboards and recurring metrics for leadership reviews, while driving adoption of AI-powered analytics across WWPS. This position offers impact by shaping operational efficiency, data quality, and decision-making at senior leadership levels.

Responsibilities

• Analyze usage, pipeline, financial, and operational data to generate insights and support data-driven decision-making
• Leverage GenAI to create and maintain dashboards, reports, and recurring metrics for leadership reviews
• Support business planning and operational cadences, including forecasting, pipeline reviews, and performance reporting
• Collaborate with cross-functional teams to gather requirements and deliver scalable analytical solutions
• Create clear summaries and narratives communicating key findings, risks, and opportunities to stakeholders
• Identify opportunities to improve processes, data quality, and efficiency through automation and GenAI-enabled tools
• Support ad hoc analysis and strategic initiatives for Sales and Business Operations across WWPS

Key requirements

• Experience in finance, business management and sales operations
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

• Strong analytical capabilities
• Excellent communication skills
• Ability to work across multiple organizations
• GenAI for analytics and reporting
• Dashboard development and maintenance
• SQL or data manipulation (implied by data analysis)

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