Overview
In this role you lead UX design for complex digital projects within a London practice, shaping the user experience from research to delivery. You will partner with engineering and product management to realize compelling, data-informed solutions. You advocate for design both inside and outside the company, mentoring the team and guiding engagements with clients. The position combines hands-on design work with leadership to grow the practice and deliver user-centered outcomes. This is a chance to influence product strategy and user journeys at scale in a dynamic, client-facing environment.
Responsibilities
- Lead the design of digital projects in development, select wireframing and prototyping tools, conduct lean user testing when needed, and define evaluation criteria to understand user needs
- Synthesize qualitative and quantitative data to create personas, use cases, concepts, user journeys and information architecture for strategy
- Incorporate complex technical and business requirements into experience-driven solutions
- Create prototypes from high-level requirements
- Collaborate with Engineering and Product Management to realize and deliver creative solutions
- Stay updated on latest practices and technologies to inspire ideas and concepts
- Act as a design advocate internally and externally
Key requirements
- Mid to Senior UX or product designer with 3+ years of experience with reputable clients on complex problems
- Working knowledge of lean UX processes
- Experience in interface design for desktop, tablet, and mobile
- Experience in an Agile environment is desirable
- Proven design track record and design agency experience
- Experience leading teams and managing design outputs through the development process
- Leadership and mentoring
- Communication and advocacy
- Collaboration with cross-functional teams
- Lean UX
- Wireframing and prototyping
- Information architecture
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