Overview
In this role you will analyse claims performance across the company, external providers, and clients, producing insights to improve underwriting outcomes. You will manage catastrophe-related data tasks, including outlier estimation and aggregate exposure reporting, while collaborating with IT and other teams on analytics projects. You will develop new claims reports from the data warehouse and monitor KPIs/SLAs to drive better performance. The position sits in Management Underwriting and supports cross‑functional data standards and reporting enhancements.
Pay / Benefits
- hybrid working
- generous benefits package
Responsibilities
- Analyse claims performance for the company, providers and clients; monitor KPIs/SLAs and historic trends
- Produce and circulate catastrophe-related reports and management information
- Lead initial catastrophe event outlier estimation processes and aggregate exposure reports
- Collaborate with stakeholders on catastrophe reporting/data needs
- Suggest improvements to data standards; work with IT and other units on analytics projects
- Design and develop new claims reports from the data warehouse and reporting services software
- Liaise with clients to enhance contract performance
Key requirements
- stakeholder liaison
- communication
- team collaboration
- data analysis
- data warehouse
- reporting services software
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