Overview
In this role you will lead business analysis across multiple digital transformation initiatives within a public sector environment. You’ll gather and document requirements, facilitate workshops, and translate technical concepts into clear business language to drive change. You’ll work across cross-functional teams and vendors, shaping processes and operating models throughout the full delivery lifecycle. This is a collaborative, impact-focused opportunity to help deliver meaningful digital transformation.
Responsibilities
- Lead Business Analysis activities across multiple digital transformation projects
- Gather, analyse and document business and stakeholder requirements
- Facilitate workshops and stakeholder meetings across technical and business teams
- Translate technical concepts into clear business language
- Analyse and improve business processes and operating models
- Produce requirements, process maps, business cases and impact assessments
- Support projects throughout the full delivery lifecycle
- Work closely with project managers, technical teams and suppliers
- Identify and manage project risks, issues and dependencies
- Support and mentor junior Business Analysts where required
Key requirements
- Proven experience as a Business Analyst within digital or IT change programmes
- Strong requirements gathering and documentation experience
- Experience analysing and improving business processes
- Excellent stakeholder management and communication skills
- Ability to facilitate workshops and manage competing priorities
- Experience delivering projects across the full lifecycle
- Knowledge of Business Analysis methodologies and best practice
- Strong analytical and problem-solving skills
- Excellent documentation and organisational abilities
- Public sector or healthcare experience is beneficial but not essential
- Stakeholder management
- Communication
- Facilitation
- Business Analysis methodologies and best practices
- Requirements gathering and documentation
- Process analysis and improvement
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