Overview
As Resources & Planning Manager, you lead a Propulsion Service Engineers team in Glasgow, ensuring the right skills are available at the right time. You’ll drive planning, delivery quality and people development, shaping how we provide propulsion field services. You’ll work with internal stakeholders to optimize resources and uphold safety, quality and environmental standards. This role offers a chance to influence operational excellence and customer experience within a global marine services team.
Pay / Benefits
- hybrid working
- learning and career opportunities
- diversity and inclusive culture
- supportive development
- safety and wellbeing culture
Responsibilities
- Lead and develop the Propulsion Service Engineers team
- Manage service delivery activities and resource requirements
- Support competence development through coaching and training
- Promote first-time-right quality and rigorous preparation
- Monitor team performance and drive continuous improvement
- Ensure processes and tools align with QHSE requirements
- Collaborate with internal stakeholders to support planning and service delivery
- Build a high-performing, trust-based team and promote accountability
- Contribute to action plans to achieve business objectives
- Promote Operational Excellence and strong customer experience
- Uphold Wärtsilä purpose and values in daily work
- Plan resources for Field Service Orders
- Optimize use and availability of Field Service personnel (visas, medicals, travel docs)
- Maintain the Field Service Resources planning board
- Provide clear initial instructions and information for task execution
- Ensure team receives necessary information to meet Operations expectations
Key requirements
- Safety-first mindset
- Experience in leadership, team coordination or people management
- Experience in service delivery, preferably in the marine industry
- Knowledge of propulsion systems and field services
- Strong communication and interpersonal skills
- Excellent planning and organisational abilities
- Structured, practical and goal-oriented approach
- Ability to build trust, inspire others and support development
- High integrity, accountability and collaborative leadership style
- Ability to identify challenges, remove obstacles and deliver results
- Good knowledge of MS Office applications
- Fluency in English
- Leadership and people development
- Strong communication
- Collaboration and teamwork
- Propulsion systems knowledge
- Field service operations understanding
- MS Office proficiency
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