Account Manager

Overview

In this role you drive revenue by promoting CMS Distribution’s enterprise software and hardware portfolio to new and existing customers. You’ll manage a sales pipeline, hit monthly targets, and use proactive communication to deliver excellent service. You collaborate with internal teams to exceed customer expectations and continuously grow your product and technical knowledge. Your work directly supports the company’s growth by expanding opportunities and differentiating CMS Distribution in the market.

Responsibilities

• Achieve monthly sales targets
• Maintain proactive daily contact with customers
• Prospect existing accounts to identify whitespace opportunities
• Expand upsell and cross-sell opportunities
• Keep CRM up to date with communications and profiling
• Manage quotations and queries to build a robust pipeline
• Provide accurate proposals and collateral
• Develop product and technical knowledge to industry standard
• communicate CMS Distribution value proposition to customers
• Maintain high levels of customer service and professional image
• Leverage sales support resources to maximise customer experience

Key requirements

• Minimum 1 year experience in IT Channel
• Excellent written and verbal communication skills
• Professional and responsible attitude
• Good negotiation and influencing skills
• Ability to go the extra mile and exceed expectations
• Strong organisational and time management skills
• GCSE standard or equivalent

• communication skills
• negotiation
• relationship-building
• CRM usage for account management
• vendor accreditations (completion encouraged)
• product and technical knowledge of IT software/hardware

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