HR Administrator

Overview

In this role you will support Ferrero UK & Ireland across the employee lifecycle, delivering high-quality HR administration and payroll guidance within the HR Shared Services team. You will act as a point of contact for employees and managers, ensuring accurate data, compliant processes, and timely service. You’ll collaborate with Payroll and cross-functional colleagues to maintain records and support onboarding, changes, reporting, and continuous improvement. This fast-paced, international environment offers a clear path to develop your HR career and impact the employee experience.

Responsibilities

• Prepare contracts, employment letters and HR correspondence
• Support onboarding for new starters and lifecycle changes (promotions, transfers, leavers)
• Maintain accurate employee records in SAP HR and related systems
• Process employee data and changes with Payroll to meet deadlines
• Handle employee queries via email, phone, and ticketing systems
• Contribute to HR reporting, audits, benefits administration, and leave processes
• Support continuous improvement initiatives within HR Shared Services

Key requirements

• Organised, detail-oriented and customer-focused HR professional
• Experience in administrative roles, ideally HR, Payroll or Shared Services
• Ability to manage multiple priorities with accuracy
• Good communication and stakeholder management
• Comfort handling sensitive and confidential information
• Experience with HR systems, particularly SAP HR (advantageous)
• CIPD qualification study or willingness to develop HR knowledge (advantageous)
• Positive attitude and strong organisational skills

• problem-solving
• relationship building
• customer focus
• SAP HR
• HR processes and employment administration
• HR systems experience

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