Facilities Monitoring Officer

Overview

In this role you will monitor performance and compliance across facilities services under the PFI contract, ensuring standards support a safe, high-quality environment for patients and staff. You will work within the Estates & Facilities team to drive improvements, analyse data, and report outcomes to stakeholders. The position offers exposure to a broad range of FM services and contract management, within a collaborative NHS setting. You will contribute to quality, sustainability and continuous improvement initiatives, with travel between sites as needed.

Pay / Benefits

• on-site Nursery
• on-site Wellness Centre (gym and swimming pool)
• Beach Hut on-site
• staff networks (LGBTQ, Race Equality, DisAbility)
• awards ceremonies
• focus on staff wellbeing

Responsibilities

• Monitor service performance against specifications and contractual standards
• Conduct audits, inspections and investigations across multiple FM areas
• Analyse performance data and prepare reports for NHS Trust stakeholders
• Support contract management activities, including variations and service improvements
• Contribute to environmental and sustainability initiatives
• Collaborate with contractors and internal teams to drive continuous improvement

Key requirements

• Experience in health service or related area (min 1 year)
• Experience with quality assurance audits in a Hospital FM setting
• In-depth experience of FM services in a hospital environment
• Experience auditing against standardized documentation
• Ability to gather data, compile information, and prepare reports
• Organisational skills and ability to prioritise workload
• Effective written and verbal communication
• Proficiency in data analysis and reporting
• Knowledge of FM services and presentation skills
• General education including English and Maths (GCSEs or equivalent)

• strong attention to detail
• analytical mindset
• clear and confident communication
• data gathering and reporting
• data analysis
• experience with audits and standardized documentation

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