Principal Software Engineer

Overview

As Principal Engineer, you will shape the architecture and direction of our API platform, guiding scalable cloud-native systems and event-driven services. You will work with cross-functional squads to solve distributed systems challenges at scale and drive innovation in areas like AI-powered engineering and observable architectures. This role pairs hands-on coding with technical leadership to elevate engineering excellence across security, performance, and maintainability. You’ll influence strategic decisions and mentor engineers while collaborating with product and delivery leaders to deliver high-impact platforms that power global brands.

Pay / Benefits

• Flexible and hybrid working options
• Work from anywhere – 8 weeks a year
• Generous parental leave and family-friendly policies
• Career development, mentorship, and training
• Supportive, inclusive culture with employee resource groups and diversity initiatives

Responsibilities

• Define the architectural vision for the API ecosystem
• Design and develop scalable, cloud-native distributed systems
• Build high-throughput event-driven services using Kafka
• Drive engineering excellence across security, observability, performance, and maintainability
• Mentor and coach engineers and technical leaders across multiple squads
• Collaborate with Product, Delivery, and Engineering leadership on strategic technical decisions
• Champion modern development practices including TDD, CI/CD, Infrastructure as Code, and automated testing
• Explore and embed AI-powered engineering capabilities into workflows and platform

Key requirements

• Proven experience architecting large-scale distributed systems in the cloud
• Deep expertise in APIs, event-driven architectures, and containerised applications
• Strong knowledge of AWS and modern DevOps practices
• Experience leading engineering teams and influencing technical direction across squads
• Passion for software craftsmanship, clean architecture, and scalable design
• Mentoring mindset and collaborative leadership style
• Curiosity around AI and emerging engineering technologies
• Experience with Salesforce or enterprise CRM ecosystems is a strong advantage unknown

• Mentoring mindset
• Collaborative leadership style
• Curiosity about new technologies
• API design and governance
• Event-driven architectures
• Kafka

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