Regional Manager (Block)

Overview

In this senior, hands-on regional leadership role you will lead property management for a flagship high-rise development in South West London, overseeing a team of Senior Property Managers and serving a single developer client. You drive lease, budget, safety, and contract governance while maintaining strong client liaison and reporting. You will shape service delivery for a large-scale residential scheme and contribute to the strategic direction of the portfolio. This is an opportunity to impact operational excellence and stakeholder experience at scale.

Pay / Benefits

• hybrid and flexible working
• 25 days annual leave + 8 bank holidays
• Birthday day off
• Long Service Reward Scheme
• Private medical insurance access
• Cycle to work scheme

Responsibilities

• Manage leaseholder queries and interpret lease obligations
• Carry out regular site inspections
• Oversee pre-contract documentation (Sales, LPE, etc.)
• Prepare and manage multi-schedule service charge budgets and expenditure
• Review year-end accounts and respond to queries
• Oversee health & safety compliance across the portfolio
• Manage supplier contracts, monitor performance, and approve invoices
• Coordinate major works, capex programmes, and reinstatement cost assessments
• Maintain client liaison and provide clear, timely reporting
• Lead AGMs and resident meetings
• Manage lease breaches appropriately
• Oversee on-site staff (Building Managers/Concierge)
• Set team objectives, manage performance, and support recruitment/training
• Support senior leadership and contribute to strategic business decisions

Key requirements

• Proven experience managing complex, high-rise residential developments (500+ units)
• Strong experience with mechanical & electrical systems and heat networks
• Direct experience managing a Higher-Risk Building (HRB) and knowledge of Building Safety Act and Fire Safety England regulations
• Proven track record in leading and developing high-performing teams (on-site and head office)
• Experience managing relationships with high-profile developer clients
• Excellent organizational, time management, and communication skills
• High discretion, professionalism and confidentiality
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Professional property qualification (minimum MTPI)
• Experience influencing strategic decision-making at senior leadership level

• leadership
• clear communication
• stakeholder management
• Microsoft Office (Outlook, Word, Excel)
• mechanical & electrical systems
• heat networks

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