Sales Completion Specialist

Overview

In this role you guide car sellers and broker fair outcomes with dealers after auctions. You act as the expert, driving smooth post-auction experiences and resolving issues. You will influence conversion and quality through collaborative teamwork, while shaping product feedback. The opportunity sits at a fast-growing scale-up, offering growth and hands-on impact in transforming car sales. Join us to help sellers achieve great prices and dealers access stock efficiently.

Pay / Benefits

• base salary plus commission (OTE 36,500)
• Stock options
• Pension scheme
• Private medical insurance via BUPA
• Cycle to work scheme
• Enhanced family leave

Responsibilities

• Serve as the trusted post-auction expert for sellers, ensuring a seamless experience
• Lead negotiations between sellers and dealers to secure fair deals
• Collaborate with the team to hit targets, boost conversions, and maintain quality
• Work with Account Management to align sellers and dealers
• Test new features and provide candid feedback to shape the product

Key requirements

• Genuine passion for helping people and strong rapport-building
• Proven track record of meeting or exceeding targets in a fast-paced setting
• Confidence in negotiation skills via phone or email
• Ability to maintain high standards and thrive in a collaborative team
• Experience in a customer-facing role with targets and KPIs

• rapport-building
• collaborative mindset
• problem-solving
• negotiation
• customer relationship management
• communication via phone and email

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