Lead Product Analyst – Business Operations – Wise Business

Overview

As Lead Product Analyst in Wise’s Business Operations, you will translate data into strategy for Wise Business. You’ll partner with product and servicing to scale support, identify high-impact opportunities, and size the effect of cross-domain friction on retention. You’ll build automated data pipelines and dashboards enabling self-serve analytics while guiding faster, data-driven decisions. This role blends analysis with storytelling to influence product direction and customer outcomes.

Pay / Benefits

• Salary: 75,000 – 115,000
• Restricted Stock Units
• Hybrid working
• Paid annual leave, sick days, parental leave
• 6 weeks paid sabbatical after 4 years
• Other benefits in London office

Responsibilities

• Derive actionable insights to guide team strategy and product decisions
• Set goals, define KPIs, and create narratives to track progress
• Ensure fast, high-quality analysis to support rapid iteration
• Build automated data pipelines and dashboards to enable self-serve analytics
• Identify and evaluate high-impact opportunities and advocate for better solutions
• Own cross-team projects to quantify friction’s impact on customer retention and prioritise fixes

Key requirements

• 5+ years in analytical roles with strong data analysis skills
• Expert in SQL and proficient with BI tools (Looker, Tableau)
• Independent, fast-paced, able to triage requests by impact and drive 80/20 results
• Excellent verbal and written communication; able to craft dashboards and visualisations that tell a story
• Strong stakeholder management, collaborative, data-driven decision making, bias to action

• communication
• stakeholder management
• influence
• SQL
• Looker
• Tableau

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