Parts Specialist

Overview

In this role you will support the Mobile (Grove products) Product Support Team from our Buckingham office, driving aftermarket parts sales and delivering technical guidance. You will deliver timely quotations, assist customers and internal teams with spare parts needs, and help manage stock to ensure availability. You’ll collaborate with Service to identify parts and place orders, contributing to customer satisfaction and service excellence. This is a hands-on, cross-functional role at a global leader in lifting solutions, offering opportunities to shape aftermarket support and parts availability.

Responsibilities

• Promote aftermarket offering for Service & Spare Parts Mobile Customers
• Provide timely and updated quotations for parts for internal and external customers
• Provide technical support to customer and internal about spare parts needed
• Monitor the stocking of parts to ensure correct parts are stored at Buckingham
• Support Service department with the identification of spare parts and ordering

Key requirements

• Previous experience in Aftermarket and technical customer Service
• Good at Office, SAP preferable
• Good communication skills
• Customer Focus
• Good organizational skills
• Teamwork
• Fluent in English

• Good communication skills
• Customer focus
• Teamwork
• Good organizational skills
• SAP
• Office

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