Overview
In this role you will support the smooth running of a flagship London office, contributing to high standards of service, safety, and compliance. You will work within a professional team to manage day-to-day operations, engage with occupiers, and oversee repairs and contractor performance. The position offers strong exposure to commercial FM activities with clear potential for long-term progression in Building Management. You will help shape efficient building operations while learning from experienced colleagues.
Responsibilities
- Support day-to-day building operations and customer service
- Assist in managing hard and soft services, contractors, and service performance
- Carry out inspections and safety checks to maintain H&S systems
- Assist in service charge budgeting, raising POs and validating invoices
- Coordinate minor works and maintenance requests for timely resolution
- Build relationships with occupiers and act as a key contact
- Maintain building records, permits, and compliance documentation
Key requirements
- 3+ years’ experience in Facilities Management
- Strong understanding of health & safety compliance (IOSH essential)
- Confident communicator with excellent customer service skills
- Experience with contractor management and FM systems
- Proactive, self-motivated, and able to work independently
- Knowledge of commercial property and landlord/tenant relationships
- confident communicator
- proactive and self-motivated
- customer-focused
- FM systems
- contractor management
- health & safety compliance
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