Head of Consumer Insight

Overview

In this senior role, you will lead the UK consumer insight function, acting as the single source of truth for consumer data and guiding strategy with forward-looking insights. You will shape how we translate consumer understanding into actionable plans, partnering with senior leaders and cross-functional teams. Your work will drive evidence-based decisions, improve customer experiences, and scale insight maturity across Coloplast UK. This role offers strategic impact, leadership in a data-rich environment, and the opportunity to influence long-term outcomes.

Responsibilities

• Define a clear insight framework aligned to UK consumer strategy and success metrics
• Lead creation and curation of all Coloplast UK consumer insights with high quality and relevance
• Identify gaps in understanding and commission or explore new insights to address them
• Translate complex, multi-source data into compelling narratives for senior stakeholders
• Act as a trusted thought partner to challenge assumptions and influence strategy
• Build and elevate insight capability, setting standards for quality and use
• Reduce duplication and ensure insight activity is joined-up and aligned to priorities
• Collaborate with global teams, internal stakeholders, and external agencies to maximise value
• Champion an insight-led culture across Coloplast UK

Key requirements

• Strategic, commercially minded insight leader with strong data capability
• Proven ability to influence senior stakeholders and manage multiple priorities
• Leadership experience in cross-functional teams with influence without formal authority
• Proactive mindset for spotting patterns and emerging signals to uncover opportunities and risks
• Experience in organisations with long-term consumers and large transactional databases (essential)
• Excellent project management and executive-level communication skills
• Healthcare experience (desirable)
• Collaborative, coaching leadership style with credibility and impact

• curiosity
• influencing without authority
• collaboration
• data analysis
• insight synthesis
• stakeholder management

…