Overview
In this role you will provide technical support and field maintenance for smart water metering and AMI systems across central Scotland, with travel as needed. You will work with cross-functional teams to diagnose faults, optimize deployments, and deliver training and guidance to customers. The position supports Honeywell’s mission to enhance safety, sustainability, and efficiency for client operations. You will engage in testing, pilots, and end-to-end solution validation to drive successful project outcomes.
Pay / Benefits
- Market specific training
- On-going personal development
- Competitive salary and benefits
- Equal opportunity employer
- Diversity and inclusion
- Reasonable accommodation
Responsibilities
- Provide technical support, training, and workshops on smart water metering solutions and AMI.
- Deliver second-line technical support remotely and in the field to resolve incidents.
- Collaborate with production, logistics, and third-party technology providers for configuration, deployment, and delivery of metering and telecom equipment.
- Support testing, pilot installations, proof-of-concept projects, and end-to-end solution validation.
- Contribute to continuous product improvements through technical feedback and staying updated on industry developments.
Key requirements
- Proven field-based engineering, technical support, or maintenance experience.
- Strong fault diagnosis and issue-resolution abilities.
- Excellent customer-facing and relationship-building skills.
- Strong problem-solving and analytical thinking with a methodical approach.
- Hands-on, self-motivated with ability to work independently and with remote, multidisciplinary teams.
- Strong communication and IT skills, including explaining technical information clearly and adapting to new technologies and digital monitoring systems.
- Customer-facing
- Relationship-building
- Strong communication
- Smart metering
- AMI (Advanced Metering Infrastructure)
- Diagnostics and fault-finding
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