Relationship Manager, Healthcare- South West

Overview

As Relationship Manager for Healthcare in the Bristol & Southwest region, you nurture a portfolio of local healthcare clients, providing funding, deposits, and advisory support to help them grow. You act as a trusted advisor, connecting clients with the right banking solutions while representing the bank in the local community. You will travel to client sites, grow high-value relationships, and contribute to moving towards a customer-centric, inclusive banking culture. This role offers scale within Commercial Banking Coverage and a chance to shape financial outcomes for healthcare businesses.

Pay / Benefits

• generous pension contribution up to 15%
• annual performance-related bonus
• share schemes including free shares
• discretionary discounts for shopping
• 30 days’ holiday plus bank holidays
• wellbeing initiatives and parental leave policies

Responsibilities

• Manage an approx. 110 Local Healthcare client portfolio
• Provide funding solutions from Term Lending and Working Capital products and tailor to client needs
• Build and maintain strong client relationships and act as a trusted advisor
• Travel to client sites to engage in person
• Handle risk and compliance across the client portfolio
• Collaborate with Group Partners to deliver bank-wide solutions
• Promote the bank and its local market knowledge to professionals and influencers
• Ensure excellent service and introduce value at every interaction

Key requirements

• Proven portfolio management experience in the Healthcare sector (2–5 years)
• Proven sales experience with ability to engage new clients and drive growth
• Proactive, independent work style with ability to deliver in a fast-paced environment
• Proficiency in analysing and interpreting financial statements
• Excellent communication and trust-building skills
• Collaborative mindset to work within a team and across departments

• customer-centric
• proactive
• trust-building
• financial statement analysis
• lending and working capital products
• risk and compliance management

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