Overview
In this role, you lead by example to uphold Tory Burch’s values and drive exceptional store performance. You partner with leadership to deliver transformational customer experiences, coach the team, and maintain brand standards across operations. You shape the store culture, foster client relationships, and maximize sales through proactive outreach. This position offers a chance to contribute to a renowned brand, develop a high-performing team, and support a growth-driven, values-led environment.
Pay / Benefits
- generous benefits
- employee discount
- exclusive sample sales
- free executive coaching on-demand
- well-being support
- competitive pay
Responsibilities
- Lead by example to drive sales plans and individual goals
- Deliver transformational customer experiences through coaching and product knowledge
- Represent the brand and maintain brand and operating standards in-store
- Manage store operations including opening/closing, POS, inventory, and loss prevention
- Coordinate effective store communications with GM, AGM, and corporate partners
- Optimize client engagement, build and maintain client relationships, and drive repeat business
- Maintain a productive, positive, and team-oriented store atmosphere
Key requirements
- collaborative
- adaptable
- customer-focused
- POS transactions
- inventory management
- clienteling
…
