Account Manager – Public Sector

Overview

In this role you will drive public sector sales as a Ricoh ambassador, aiming to exceed targets and enhance brand credibility in digital services. You will provide strategic insights to customers, apply consultative selling, and collaborate with cross-functional teams to solve clients’ challenges. You’ll manage stakeholder networks, protect premium pricing, and use data to demonstrate value. This role offers hybrid flexibility and a chance to shape Ricoh’s approach in a transformative market.

Pay / Benefits

• Flexible hybrid working
• Company car / car allowance
• Competitive holiday entitlement and volunteering leave
• Retirement plan
• Wellbeing schemes including EAP and life cover
• Career development opportunities

Responsibilities

• Achieve assigned sales targets and contribute to divisional budgets
• Provide strategic insights and consultative guidance across ITS, RGS and Outsourcing
• Identify key stakeholders using strategic account plans to drive future opportunities
• Maintain accurate sales data and manage pipeline in sales systems
• Promote Ricoh brand and credibility as a Digital Services partner
• Protect premium pricing through well-designed solutions
• Drive customer value and margins across economic environments
• Utilise social media to expand brand reach and nurture relationships

Key requirements

• Significant experience in B2B Public Sector and Key Account sales
• Proven end-to-end sales process capability
• Ability to articulate Ricoh value propositions at C-suite level
• Identify and engage multiple stakeholders
• Strong questioning, listening, and presentation skills
• Gravitas and ability to inspire trust with customers
• Resilience, risk management, and empathetic selling approach
• Understanding of customer business drivers and market dynamics
• Commercial awareness and strong negotiation skills
• Willingness to share perspectives and think creatively about issues

• Relationship building
• Effective communication
• Strategic thinking
• Strategic account planning
• Consultative selling
• C-suite stakeholder engagement

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