Lead Country Commercial Manager for Admin Services

Overview

In this role you drive revenue growth for Invoicing, Expense Management, and Accountants, leading on go-to-market and cross‑functional collaboration. You’ll own analytics, product prioritisation, and launches to optimise activation and usage while expanding value for members. You’ll work with Finance, Product, Marketing, and Operations to hit targets and improve lifetime value. The opportunity combines data‑driven insight with strategic execution in a fast‑moving fintech environment.

Pay / Benefits

• Competitive salary
• Vitality Health Insurance
• 25 days holiday
• Professional L&D budget
• Cycle to Work and pension benefits
• Sabbatical leave

Responsibilities

• Revenue ownership and forecasting for Invoicing, Expense Management, and Accountants; close collaboration with Finance to track projections and identify risks and opportunities
• Analytics-driven insight: analyze member behaviour and measure cohort performance to shape product prioritisation, pricing, and communications
• Product development support: translate analytics into product opportunities and partner with Product teams on roadmaps and launches
• Launch strategy: manage new feature launches across channels with cross-functional teams to deliver experiments
• Stakeholder management: regular communication with senior leadership and cross-functional stakeholders
• Commercial and competitor intelligence: conduct ongoing market analysis to refine Tide’s positioning
• Member obsession: develop deep understanding of member motivations to inform commercial and product decisions

Key requirements

• Strong commercial acumen with a track record of driving revenue and achieving KPIs
• 5+ years of experience leading ongoing commercial activity, preferably in accounting, invoicing or expense management within fintech
• Strong analytical mindset with ability to translate data into actionable plans
• Proven GTM track record with omni-channel campaigns across sales, CRM, and in-app touchpoints
• Exceptional project management with ability to manage multiple launches in a fast-moving environment
• Creative collaborator with excellent stakeholder management and communication skills
• Self-starter who can work towards targets and adapt to shifting priorities

• Collaborative mindset
• Strong communication skills
• Proactive problem solving
• GTM strategy and execution
• Analytics and BI-driven decision making
• Product-led growth and roadmapping

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