General Manager

Company: Tory Burch
Apply for the General Manager
Location: London
Job Description:

Overview

In this London retail role, you will drive exceptional client experiences, lead business initiatives, and set clear performance standards. You’ll build a world-class talent team and collaborate with a passionate group to elevate Tory Burch’s store impact. The position sits at the heart of a global, purpose-led brand that values growth, inclusivity, and well-being. This is an opportunity to shape retail excellence within a renowned luxury house while enjoying supportive benefits and a dynamic culture.

Pay / Benefits

  • generous benefits
  • focus on mental and physical health
  • employee discount
  • exclusive sample sales
  • executive coaching on-demand

Responsibilities

  • Oversee development of clientele relationships
  • Drive business initiatives and set goals with accountability to high standards
  • Build and lead a world-class talent team for exceptional retail experiences
  • Collaborate with cross-functional professionals to deliver excellent customer service
  • Contribute to a culture of excellence, collaboration and continuous learning

Key requirements

  • customer-focused
  • entrepreneurial mindset
  • collaborative
  • accountable
  • clear communication

Posted: September 14th, 2026