Overview
In this London retail role, you will drive exceptional client experiences, lead business initiatives, and set clear performance standards. You’ll build a world-class talent team and collaborate with a passionate group to elevate Tory Burch’s store impact. The position sits at the heart of a global, purpose-led brand that values growth, inclusivity, and well-being. This is an opportunity to shape retail excellence within a renowned luxury house while enjoying supportive benefits and a dynamic culture.
Pay / Benefits
- generous benefits
- focus on mental and physical health
- employee discount
- exclusive sample sales
- executive coaching on-demand
Responsibilities
- Oversee development of clientele relationships
- Drive business initiatives and set goals with accountability to high standards
- Build and lead a world-class talent team for exceptional retail experiences
- Collaborate with cross-functional professionals to deliver excellent customer service
- Contribute to a culture of excellence, collaboration and continuous learning
Key requirements
- customer-focused
- entrepreneurial mindset
- collaborative
- accountable
- clear communication
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