Finance Analyst – Accounts Receivable & Credit Control

Overview

You will support AR, credit control, and debt recovery to strengthen cash flow and the overall health of the AR portfolio. You’ll collaborate with internal teams and customers to resolve payment issues and drive continuous improvement. This role offers hands-on experience in a busy finance function and a path to develop core finance skills. You will work on aged debt recovery and stakeholder-facing activities, shaping how the business manages credit risk and collections. This is a hands-on role in a values-driven, customer-focused environment that emphasizes teamwork and integrity.

Responsibilities

• Monitor customer accounts to ensure on-time payments and maintain payment histories
• Investigate and resolve invoice, billing, and payment queries
• Reconcile customer accounts and identify discrepancies
• Own a portfolio of aged debt (2–5 years), investigate historical balances, and identify barriers to collection
• Develop and execute recovery plans for high-risk debt and liaise with customers and internal teams to resolve disputes
• Maintain records of recovery activity and outcomes; escalate when necessary
• Build professional relationships with customers and act as key contact for AR and payment issues
• Retrieve, compile, and analyse AR and debt data; produce reports on aged debt and collection performance
• Support month-end reporting and assist in AR process improvements and finance transformation projects

Key requirements

• Bachelor’s degree in Finance and Accounting (or related discipline) or current placement
• Experience in customer-facing roles
• Strong Microsoft Excel and Microsoft Office skills
• Excellent verbal and written communication
• Strong numerical and analytical capability

• Customer focus
• Communication skills
• Relationship building
• Results orientation
• Microsoft Excel
• Microsoft Office

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