Business Director

Overview

In this role you will cultivate trusted, long-term client partnerships and lead senior client engagements to drive revenue growth. You will develop deep expertise in clients’ businesses and connect Landor’s brand transformation capabilities to measurable business outcomes. You’ll lead opportunities across the Landor network, shape proposals, and steer cross‑functional teams to deliver high‑quality work. This role offers impact at scale within a collaborative, growth‑oriented agency environment, backed by WPP’s global resources.

Pay / Benefits

• hybrid work model
• focus on collaboration and creativity
• inclusive, equal opportunity employer

Responsibilities

• Build trusted client partnerships with senior marketing and communications leaders
• Develop deep understanding of client businesses, cultures, financials, competitors and industry trends
• Lead client relationships with a focus on organic revenue growth and new business development
• Champion Landor’s capabilities and identify opportunities to expand impact and cross-sell across the WPP network
• Develop compelling proposals, scopes of work and resourcing plans
• Lead work sessions to identify opportunities and evaluate deliverables against briefs
• Facilitate cross-functional stakeholder groups and adapt collaboration styles
• Drive regional/global collaboration across multifunctional teams
• Coach and develop team members to meet revenue targets and growth plans
• Oversee client-facing communications, proposals and materials to reflect Landor’s Brand Transformation approach
• Partner with Finance on contracts, pricing, timing, and scope management
• Manage financial processes including reporting, invoicing, debt collection, timesheets, budgets, forecasts, revenue and targets
• Lead project teams, define responsibilities and enable success
• Share best practices and knowledge across the region and Landor network

Key requirements

• Significant experience in a similar role within brand or business consultancy with client leadership experience
• Comfortable managing stakeholders up to Marcomms Leadership with strong business acumen
• Proven ability to collaborate across capabilities to deliver client‑facing solutions
• Experience developing and mentoring junior/mid-level Client Services staff
• Excellent project management and relationship-building skills across multiple clients
• Ability to navigate ambiguity and changing priorities
• Strategic mindset with ability to connect dots and lead conversations to meet client briefs
• Growth orientation with track record of long-term relationship building and business growth
• Strong appetite for being an expert on Landor’s offer and pursuing new business opportunities
• Financially savvy with ability to set and track financial goals
• Experience leading and motivating project teams
• Experience delivering pitches and new business activity
• Excellent presentation and communication skills

• Cross-functional collaboration
• Relationship building
• Strategic thinking
• Project management
• Client services leadership
• Financial management (budgets, forecasts, invoicing)

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