Business Development Manager (London)

Overview

As a key driver of growth, you will acquire new partners for Fresha’s SaaS platform, operating within a fast-paced Commercial team. You’ll manage the full sales cycle from prospecting to close, build relationships with decision-makers, and align Fresha’s solutions with partner goals. You’ll collaborate cross-functionally to ensure a smooth partner experience and stay attentive to market trends. This London-based, growth-focused role offers meaningful impact through expanding our beauty and wellness ecosystem.

Pay / Benefits

• dog-friendly office
• London HQ location
• collaborative team environment

Responsibilities

• Achieve consistent sales targets
• Initiate contact with decision-makers via phone, email, and social channels (with in-person when appropriate)
• Present and demonstrate products to prospects and partners
• Manage full sales cycle from prospecting to close
• Conduct cost-benefit and needs analyses for partners
• Collaborate with other departments for seamless partner experience
• Provide market feedback and track industry trends
• Engage 100% of qualified inbound leads and document outcomes in the CRM
• Serve as primary contact for partners on commercial activities

Key requirements

• Minimum 2 years of solid B2B sales with a track record of success
• Experience in SaaS, online marketplaces, or payment platforms is highly desirable
• Strong relationship-builder with a hunter mindset
• Organised with the ability to multitask and manage time effectively
• Curiosity and a drive for continuous growth and development

• Relationship-building
• Curiosity
• Organisational skills
• CRM usage (documenting call outcomes)
• Product demonstrations
• Prospecting and lead qualification

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