Credit Control Supervisor

Overview

In this role you will manage and improve accounts receivable performance for a global real estate data insights business. You will work within the Credit Control team in London to reduce aging and resolve slow-pay issues in collaboration with the sales organization. You’ll support reporting, lead regional reviews, and analyze the AR lifecycle to prevent aged debt. This is a hands-on role that combines process improvement, stakeholder dialogue, and data-driven credit management to protect cash flow and support business growth.

Pay / Benefits

• Private medical and dental insurance
• Pension- employer 5% : employee 5%
• 25 days holidays + bank holidays
• Hybrid work structure with 5 days in office
• Luxury office space with canteen/menu rotation
• Summer parties

Responsibilities

• Improve AR performance using concise aging metrics
• Identify and resolve slow-pay or non-payment issues via proactive client and sales collaboration
• Assist the Credit Control Manager with aged debt reporting
• Conduct regional reviews with credit controllers
• Develop understanding of AR-Collections lifecycle and root-cause analysis within 3 months
• Coordinate and escalate slow or non-pay accounts at 60-day threshold with sales and AR management
• Balance portfolio performance with ad hoc reporting and occasional projects
• Lead proactive meetings with sales leaders regarding past due accounts

Key requirements

• proactive communication
• stakeholder management
• cross-functional collaboration
• AR management
• Aged Debt reporting
• AR aging analysis

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