Retail Travel Manager

Overview

In this Store Manager role at a Fort Kinnaird travel branch, you lead the sales team to hit targets while delivering great customer service. You will implement sales strategies to grow revenue and profitability, and foster a positive, collaborative store culture. You’ll monitor performance and coach colleagues to progress, keeping product knowledge sharp and industry trends in view. The role offers progression, travel perks, and incentives in a supported, development‑minded environment.

Pay / Benefits

• Generous staff and family travel discounts
• Performance incentives including holiday vouchers and referral bonuses
• Company pension scheme
• Opportunities for career development and progression

Responsibilities

• Lead, motivate and develop the sales team to hit targets and deliver excellent customer service
• Implement sales strategies to maximize revenue and profitability
• Foster a positive, collaborative work environment
• Monitor store performance and identify opportunities for improvement
• Support team members’ development and career progression
• Maintain strong product knowledge and stay updated on industry trends
• Build and maintain relationships with customers, suppliers and stakeholders

Key requirements

• Experience managing a retail travel sales team
• Experience as an Assistant Manager ready to step up or a Store Manager within travel
• Genuine passion for travel and ability to inspire others
• Strong leadership and commercial awareness

• Leadership
• Communication
• Commercial awareness
• Sales strategy execution
• Performance analysis
• Product knowledge

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