Business Development Manager

Overview

In this role you drive growth in freight forwarding solutions for a global logistics business. You will cultivate and expand key accounts, develop new revenue, and shape cross-functional solutions with product, operations and commercial teams. The role blends relationship-building with strategic account management and value-added proposals to improve customers’ supply chains. You’ll operate from Bristol with client visits as needed, contributing to a high-trust, service-focused culture.

Pay / Benefits

• Competitive salary package
• Paid annual leave and holidays
• Healthcare benefits
• Life insurance
• Employee development and training
• Long-term career progression opportunities

Responsibilities

• Manage a portfolio of named and target accounts to identify and convert new opportunities
• Develop and secure additional revenue through new customer relationships
• Build long-term relationships with key decision-makers
• Collaborate with internal teams to design customer solutions
• Assess customers’ supply chains to identify process improvements
• Create and present value-added logistics proposals including cost analyses
• Coordinate onboarding of new customers into operations
• Maintain accurate CRM records
• Coordinate with colleagues across locations to deliver solutions
• Stay informed on freight, logistics and market trends
• Support accounts receivable when required
• Participate in ongoing sales and industry training
• Take on additional business projects as needed

Key requirements

• Minimum 5 years of sales experience in freight forwarding, logistics or supply chain
• Strong knowledge of supply chain terminology, processes and cost drivers
• Proven track record in new business development and customer acquisition
• Excellent relationship-building and communication skills
• Strong negotiation, presentation and influencing abilities
• Excellent verbal and written English
• Strong organizational and problem-solving skills
• Ability to work independently while collaborating with wider teams
• Proactive, self-motivated and results-driven
• Confident in meeting customers off-site regularly
• Ability to work in a fast-paced, changing environment
• Strong attention to detail and experience with CRM systems
• Sense of urgency and accountability for commercial targets
• Persuasive, energetic personality able to influence decision-makers

• Relationship-building
• Communication
• Negotiation
• CRM systems
• Cost analysis
• Process mapping

…