Commerce Consultant (AI and Agentic Commerce)

Overview

In this role you drive the design, delivery, and scaling of agentic commerce solutions that embed AI into modern digital commerce ecosystems. You collaborate with cross-functional teams to shape strategy, assess current state, and build roadmaps for transformative commerce programs. You apply AI tooling and platform-agnostic commerce knowledge to deliver high-impact outcomes for clients, while staying at the forefront of agentic and generative AI developments. This is a hands-on consulting role with close client engagement and opportunities to influence Accenture Song’s position in the market.

Pay / Benefits

• competitive salary
• annual performance bonus
• equity opportunities
• extensive leave (up to 30 days) with volunteering days
• flexible work policies
• private healthcare insurance and mental wellbeing support

Responsibilities

• Understand client challenges and capture requirements to shape solutions across ecommerce strategy, operations, and technology
• Lead interviews, workshops, and co-creation sessions with client stakeholders
• Advise on commerce technology across platforms, search, merchandising, and data/content systems
• Contribute to current/target state designs and roadmaps for commerce transformation
• Lead delivery workstreams and produce high-quality client deliverables
• Adopt AI tooling (LLMs, AI-assisted tools, agentic platforms) to accelerate delivery
• Experiment with emerging agentic platforms and bring client concepts to life in workshops
• Contribute to client-ready assets and Accenture Song positioning in agentic commerce

Key requirements

• ~4 years of professional experience in consulting with commerce exposure or in industry commerce roles
• Strong understanding of ecommerce strategy and digital commerce landscape
• Knowledge of commerce operations including trading, fulfilment, merchandising, and tech-ops linkages
• Familiarity with commerce tech landscape and platforms (e.g., Shopify, Commercetools) and data/content ecosystems
• Demonstrable interest in agentic commerce and AI via strategic work, POCs, or point of view
• Active daily use of AI tools and familiar with AI platforms
• Strong communication skills for client storytelling and senior stakeholder engagement

• problem solving
• clear communication
• stakeholder management
• LLMs and AI tooling
• agentic platforms
• commerce platforms (Shopify, Commercetools)

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