Accounts Receivable Manager

Overview

In this role you will lead the Accounts Receivable function end-to-end within a healthcare group, driving accurate billing, cash collection, and strong controls. You will build and develop a high-performing AR team, partner with internal stakeholders, and continuously improve processes to optimise cash flow. You’ll operate in a collaborative, accountable culture focused on people, performance, and sustainable financial outcomes. This position offers a chance to shape O2C practices and contribute to the organisation’s care delivery scale.

Pay / Benefits

• competitive salary
• 33 days annual leave including birthday off
• career development and training
• Ely-Vate rewards platform
• wellbeing support
• life assurance

Responsibilities

• Lead and develop the AR team and drive delivery against KPIs
• Own the end-to-end O2C process (billing, cash allocation, collections, disputes) and stakeholder engagement
• Improve cash collection, reduce aged debt, and align with Group targets
• Produce AR and working capital metrics to inform decisions
• Ensure accurate billing with robust controls and ledger integrity
• Lead dispute resolution and proactive problem solving
• Drive continuous improvement across processes, systems and controls
• Build strong relationships with internal stakeholders and external funders

Key requirements

• Strong knowledge of end-to-end O2C and AR best practices
• Proven AR/O2C leadership with cash collection improvements
• Experience leading teams and delivering against KPIs
• Understanding of financial controls, audits and cash flow management
• Experience in a high-volume complex environment
• Strong analytical skills and data-driven action
• Advanced Excel and ERP experience (Unit4 or similar)
• Ability to implement process improvements
• Excellent communication and stakeholder management
• Organised, detail-oriented with commercial mindset
• Proactive, adaptable under pressure
• Experience managing large/high-value debtor ledgers

• communication
• stakeholder management
• leadership and coaching
• Order-to-Cash process
• cash flow management
• financial controls

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