Governance and Controls lead

Overview

As Governance and Controls Lead in Global Finance Services, you will own the GFS SOX control framework and drive governance across RTR. You’ll coordinate internal and external audits, ensuring consistent standards and remediation. You will steward master data governance for vendors and customers, monitor data quality, and report on process health and KPIs. This high-visibility role partners with GFS leadership to strengthen risk management and continuous improvement across towers.

Responsibilities

• Maintain and evolve the GFS SOX control framework across all process towers
• Set standards for control documentation, evidence quality and cross-process consistency
• Lead the CSA programme within RTR and coordinate CSA activity across GFS
• Act as the primary liaison for internal and external audit within RTR, coordinating testing and remediation
• Coordinate audit activity at a GFS level and consolidate outcomes across towers
• Own quality standards across GFS through KPI, SLA and error trend monitoring
• Lead master data governance and data quality standards for vendors and customers
• Identify and escalate operational, financial and compliance risks across GFS
• Act as governance gate for new processes, system implementations and scope migrations
• Provide governance reporting and insight to GFS and Finance leadership
• Lead and develop the master data and performance insight team
• Manage the GFS intern programme with a local university
• Use CSA results, audit outcomes and service quality data to identify risks and improvements
• Escalate findings and track remediation to closure

Key requirements

• 8-12 years’ experience in SOX compliance, internal controls and audit management in a global SSC/GBS with RTR exposure
• Experience leading control frameworks and coordinating internal and external audit activity across multiple towers
• Experience owning or governing finance master data (vendor and customer) is advantageous
• Strong knowledge of SOX, internal controls and GFS process environments (RTR, PTP, OTC, Payroll)
• Master data governance, KPI reporting and performance management expertise
• Strong stakeholder management and ability to influence senior leaders
• Independent judgment and governance mindset
• Collaborative leadership with focus on quality and continuous improvement

• strong stakeholder management
• clear communication
• influence with senior leaders
• SOX and internal controls
• GFS process environments (RTR, PTP, OTC, Payroll)
• master data governance (vendor and customer)

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