Sales Advisor

Overview

In this role you drive sales on the site, support and mentor the sales team, and manage CRM-driven processes to ensure smooth reservations and completions. You interact with customers, solicitors, and advisers to secure timely contracts while upholding Bellway’s service standards. You’ll train and assist colleagues, maintain a high-standard site presentation, and help shape sales strategies in collaboration with the management team. This role offers a meaningful opportunity to influence customer experience and sales performance within a major housebuilder.

Pay / Benefits

• competitive salary
• competitive annual bonus
• contributory pension scheme
• 25 days holiday, plus bank holidays
• Cycle to Work Scheme
• Life assurance

Responsibilities

• Be the first line of support for Sales Advisors and assist Sales Managers
• Cover for Sales Managers during holidays or sickness and support training/mentoring of Sales Advisors
• Utilise Bellway’s CRM and Sales Monitor, maintain accurate records to aid system users
• Achieve or exceed sales targets and ensure site presentation remains high quality
• Liaise with customers, solicitors and financial advisers to ensure timely contract exchange and legal completion
• Collaborate with Sales Managers to propose ideas for increasing sales
• Guide customers around show homes and site, ensuring health and safety and accompaniment by Bellway staff
• Coordinate customer meetings with Site Manager and assist post-completion with repairs or issues
• Ensure compliance with industry regulations and company policies

Key requirements

• Experience in housebuilding or related property sales beneficial
• Experience delivering excellent customer experience
• Experience handling confidential/sensitive information
• Knowledge of home buying/conveyancing process
• Experience dealing with customers during home visits
• Ability to build effective relationships with property professionals and external agencies
• Current full UK driving licence
• Access to a vehicle for business use

• strong interpersonal skills
• effective communication with stakeholders
• teamwork and ability to work independently
• proficient IT skills
• Microsoft Office (Word, Excel, Outlook)
• experience with Bellway’s CRM system and Sales Monitor

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