Overview
In this role you will manage complex patient treatment pathways and ensure high-quality data within RTT. You will collaborate with administrative, operational and clinical teams to maintain accurate patient records and support efficient NHS pathways. The position emphasizes excellent customer service and cross-functional liaison to keep waiting lists accurate and reflect the patient’s current position. This opportunity offers a chance to contribute to a values-led, safety-conscious private hospital with NHS collaboration. You will work closely with the Head of Administration to optimise pathways and access.
Pay / Benefits
- Private Medical Cover
- Life Assurance (Death in Service) x3 your base salary
- Private Pension, Ramsay match up to 5%
- Employee Assistance Programme
- 25 days annual leave + bank holidays
- Free parking on site
Responsibilities
- Ensure complex patient pathways from multiple specialties in line with the Hospital Access Policy
- Provide advice to Consultants and Administration teams on policy adherence
- Liaise with Administrative, Operational and Clinical Teams to monitor elective access standards and ensure smooth pathways
- Maintain and update all records and reports
- Build Outpatient clinics for NHS pathways
Key requirements
- Significant experience managing patient treatment pathways
- Excellent communication and organisational skills
- Ability to negotiate and liaise effectively within a team-based environment
- Enthusiastic, highly motivated and flexible for a busy role
- Communication
- Interpersonal skills
- Team collaboration
- Data quality management in RTT pathways
- Patient pathway data management
- Record keeping and reporting
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