Service Manager – Adult Social Care

Overview

In this role you will provide strategic and operational leadership across long-term Adult Social Care services, overseeing Review & Reassessment, West and Sensory Needs teams. You will collaborate with health, housing and voluntary sector colleagues to ensure timely, appropriate support, compliance, and value for money. You will drive service improvements, monitor performance, and ensure legal responsibilities are met. This is a chance to shape services in a high-performing, award-winning council and contribute to Marmot Borough priorities.

Pay / Benefits

• 31 days annual leave + bank holidays
• Local Government Pension Scheme
• GP helpline 7 days a week
• Employee Assistance Programme (24/7)
• Free eye tests and flu vaccines
• Onsite gym (Shute End, Wokingham)

Responsibilities

• Lead and support teams to deliver safe, effective services for local people
• Drive service improvements and help shape how we work in the future
• Manage budgets carefully and identify financial risks early
• Build strong partnerships to ensure services meet legal requirements and quality standards
• Provide guidance on complex cases and support decisions about care, support and funding
• Work with partners across health, social care and the voluntary sector to improve outcomes for residents
• Review and improve policies, learn from what doesn’t go well, and use that learning to make services better

Key requirements

• A recognised social work/OT or health qualification with current professional registration (e.g., Social Work England or HCPC)
• Experience of leading and managing teams, or a relevant management qualification
• Strong understanding of adult social care law, policy and national changes, and ability to implement in practice
• Ability to lead and support people from different professional backgrounds, staying calm and making sound decisions in busy and challenging situations

• leadership and team management
• calm under pressure
• sound decision-making
• stakeholder collaboration
• ability to manage working across diverse professional backgrounds
• knowledge of adult social care law and policy

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