Marketplace Trading and Growth Manager

Overview

In this role you drive growth across Pet Drugs Online’s multi-marketplace presence, owning strategy and performance on Amazon, TikTok Shop, eBay and more. You’ll blend strategic thinking with hands-on trading to maximise revenue, visibility, pricing and assortment while collaborating with Commercial, Marketing, Technology, Operations and Customer Service. You’ll shape the next phase of marketplace expansion in a fast-paced ecommerce pet-care business, delivering measurable improvements and cross-functional impact.

Pay / Benefits

• Healthcare Cash Plan
• Cycle to Work scheme
• Green Cars salary sacrifice scheme
• Voluntary benefits
• Discounted staff pet care
• Discounts with retailers

Responsibilities

• Develop and execute marketplace trading and growth strategy across Amazon, TikTok Shop, eBay and other platforms
• Drive revenue growth through data-led commercial decision making
• Analyse marketplace performance and translate insights into actionable trading plans
• Identify opportunities to optimise product assortment, pricing, promotions, content and customer experience
• Refine and evolve the current marketplace approach to support business growth
• Manage trading performance across existing marketplace channels while exploring opportunities on emerging platforms
• Collaborate with Commercial, Marketing, Technology, Operations and Customer Service to deliver initiatives
• Build relationships with external marketplace partners, vendors and agencies
• Resolve marketplace issues in a proactive, hands-on way
• Test new trading approaches, monitor results and identify opportunities for improvement
• Communicate performance and recommendations to stakeholders at all levels
• Share marketplace expertise and best practices across the business

Key requirements

• Proven experience managing and growing online marketplace channels
• Strong knowledge of platforms such as Amazon, eBay, TikTok Shop and other established marketplaces
• Commercially focused with strong understanding of digital trading and revenue growth
• Highly analytical with ability to interpret data and make informed decisions
• Experience developing, refining and implementing marketplace strategies
• Strong communication and stakeholder management skills
• Proactive problem solver who enjoys improvements
• Ability to work across multiple teams and functions
• Hands-on approach to day-to-day delivery
• Comfortable operating at both strategic and operational levels
• Desirable: experience with multiple marketplaces, partnerships or agencies
• Desirable: knowledge of emerging marketplace trends
• Desirable: fast-paced retail/ecommerce experience

• strong communication
• stakeholder management
• proactive problem solving
• marketplace platforms (Amazon, eBay, TikTok Shop)
• data-driven decision making
• digital trading and revenue optimisation

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