Overview
As a frontline specialist at SIXT, you drive customer satisfaction through proactive sales and service at the branch. You’ll engage with customers, tailor offers, manage rental agreements, and help oversee our vehicle fleet. This role sits at the heart of a fast-paced mobility business, offering development opportunities and a clear path to impact through exceptional service. You’ll be part of a team that prioritizes top-tier customer experience and long-term stability, with a strong focus on growth and rewards.
Pay / Benefits
- uncapped bonus system
- pension scheme
- 22 days annual leave + bank holidays
- staff rental scheme
- Yulife wellbeing app
- Employee Assistance Programme
Responsibilities
- Be the first point of contact for customers, delivering friendly and professional service
- Present tailored offers to customers to drive sales and satisfaction
- Handle rental agreements and respond to customer inquiries
- Assist with fleet management and branch operations to ensure smooth service
- Maintain organized, service-oriented interactions with customers and colleagues
Key requirements
- Experience in direct customer contact, ideally in service, tourism or sales
- Communicative and articulate in English
- Flexible, team-oriented, and able to work shifts including weekends and holidays
- Valid driver’s license with at least 12 months of driving experience
- customer-focused
- excellent communication
- team player
- flexible/adaptable
- result-oriented
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