Director, Program/Project Management – French Speaking EMEA

Overview

In this role you drive end-to-end delivery of an integrated real estate project portfolio for a major Financial Services client across the EMEA region. You lead cross-functional teams and external partners to deliver office expansions, restacks, and fit-outs on time, within budget, and to high quality standards. You act as the primary client-facing PM lead, translating business needs into delivery requirements and reporting on portfolio performance. You join a team dedicated to aligning CRE delivery with workplace strategy and client objectives, shaping operational excellence.

Responsibilities

• Lead multiple real estate and workplace projects from inception to handover and readiness
• Provide integrated program management across the client’s EMEA CRE portfolio aligning with business objectives
• Own all five PM lifecycle phases: initiation, planning, execution, monitoring/control, closeout
• Serve as primary client point of contact and translate business needs into delivery requirements
• Develop and govern project controls: schedules, budgets, procurement, contracts, risk, governance, reporting, compliance
• Anticipate and mitigate risks; manage issues and dependencies to successful delivery
• Select and manage external stakeholders (architects, designers, engineers, contractors, vendors)
• Coordinate cross-functional teams (CRE, Facilities, Technology, Security, Legal, Procurement, HR)
• Drive communication, governance, and decision-making across the lifecycle
• Oversee budgeting, forecasting, cost control, change management, financial reporting
• Ensure compliance with client standards, regulations, health and safety, and JLL processes
• Provide leadership from inception to handover to Facilities Management and operations
• Deliver executive-level reporting on status, risks, finances, milestones, and portfolio metrics
• Foster strong client relationships and act as trusted advisor to senior stakeholders

Key requirements

• Degree qualified in Engineering, Architecture, Construction Management, Project Management, or related discipline
• Minimum 6 years’ experience in project or program management in construction, CRE, workplace delivery, or real estate services
• Experience managing all five PM lifecycle phases
• Proven track record delivering complex corporate fit-out and capital projects, preferably in multinational or Financial Services environments
• Experience managing multiple projects and stakeholders across the EMEA region
• Fluent in English and French; strong written and spoken communication
• Strong organizational and planning skills with attention to detail; ability to work independently in a fast-paced environment
• Excellent stakeholder management and interpersonal skills; ability to influence executive-level clients and teams
• Strong leadership and collaborative, team-oriented approach; adaptable and resilient
• Proficient with Microsoft Office and project management software; solid financial analysis, budgeting, forecasting, and cost control; procurement, contract governance, risk management
• PMP certification, PRINCE2, or equivalent is a strong advantage

• stakeholder management
• leadership
• communication
• Microsoft Office Suite
• project management software tools
• budgeting and forecasting

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