Overview
In this global, cross-functional role you will be the voice of the customer for the NPWT pipeline, shaping how clinical needs translate into strategic product opportunities. You will partner with R&D, marketing, and commercial teams to define concepts, profiles, and roadmaps that drive long-term growth in wound care. By engaging healthcare professionals and key opinion leaders, you uncover unmet needs and prioritise investments that deliver meaningful value to patients and clinicians. This is a high-visibility opportunity to influence the next generation of Negative Pressure Wound Therapy at scale.
Pay / Benefits
- Generous annual bonus and pension schemes
- Save As You Earn share options
- Car allowance
- Hybrid Working Model
- Private health and dental plans
- Paid holidays and volunteering hours
Responsibilities
- Be the voice of the customer in the innovation process across global markets
- Lead customer insight activities and translate viewpoints into strategic recommendations
- Partner with R&D and cross-functional stakeholders to define product concepts, target profiles and roadmaps
- Act as trusted advisor to align investment and development decisions with customer needs
- Build strong relationships with HCPs and KOLs to understand clinical needs and future opportunities
- Influence senior leadership and ensure customer-centric focus across marketing, commercial, and operations
- Shape future products by translating customer, market and clinical needs into clear requirements and priorities
Key requirements
- Significant experience in the medical device industry
- Proven ability to engage HCPs, surgeons, clinicians and KOLs to uncover insights and translate into opportunities
- Experience collaborating with innovation, product development or R&D teams
- Strong commercial and analytical judgement to interpret complex information and make recommendations
- Exceptional stakeholder management and influencing skills across senior leaders and cross-functional teams
- Experience in global or multinational organizations is a plus
- Curiosity
- Collaborative mindset
- Influencing skills
- Upstream marketing
- Customer insight / market research
- Product strategy and innovation management
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