Global Director, Pipeline Marketing (NPWT)

Company: Smith & Nephew
Apply for the Global Director, Pipeline Marketing (NPWT)
Location: Watford
Job Description:

Overview

In this global, cross-functional role you will be the voice of the customer for the NPWT pipeline, shaping how clinical needs translate into strategic product opportunities. You will partner with R&D, marketing, and commercial teams to define concepts, profiles, and roadmaps that drive long-term growth in wound care. By engaging healthcare professionals and key opinion leaders, you uncover unmet needs and prioritise investments that deliver meaningful value to patients and clinicians. This is a high-visibility opportunity to influence the next generation of Negative Pressure Wound Therapy at scale.

Pay / Benefits

  • Generous annual bonus and pension schemes
  • Save As You Earn share options
  • Car allowance
  • Hybrid Working Model
  • Private health and dental plans
  • Paid holidays and volunteering hours

Responsibilities

  • Be the voice of the customer in the innovation process across global markets
  • Lead customer insight activities and translate viewpoints into strategic recommendations
  • Partner with R&D and cross-functional stakeholders to define product concepts, target profiles and roadmaps
  • Act as trusted advisor to align investment and development decisions with customer needs
  • Build strong relationships with HCPs and KOLs to understand clinical needs and future opportunities
  • Influence senior leadership and ensure customer-centric focus across marketing, commercial, and operations
  • Shape future products by translating customer, market and clinical needs into clear requirements and priorities

Key requirements

  • Significant experience in the medical device industry
  • Proven ability to engage HCPs, surgeons, clinicians and KOLs to uncover insights and translate into opportunities
  • Experience collaborating with innovation, product development or R&D teams
  • Strong commercial and analytical judgement to interpret complex information and make recommendations
  • Exceptional stakeholder management and influencing skills across senior leaders and cross-functional teams
  • Experience in global or multinational organizations is a plus
  • Curiosity
  • Collaborative mindset
  • Influencing skills
  • Upstream marketing
  • Customer insight / market research
  • Product strategy and innovation management

Posted: September 14th, 2026