Overview
In this role you will enable data-driven HR decisions at EBRD by turning employee data into actionable insights. You will work with the HROD team to visualize trends, apply statistics, and support decision makers with clear storytelling. You’ll contribute to HR reporting capability, quality data, and evidence-based problem solving. Your work helps shape HR strategies across staff relations, policies, and governance in a multi-national environment.
Responsibilities
- Advise staff and managers on HR policies and procedures and escalate issues when needed
- Support delivery of HROD projects with progress updates and reporting
- Maintain audit trails for policy decisions and variations in reward and lifecycle events
- Assist with HR queries, liaising with HR Centres of Expertise and HR Operations
- Support staff health and sensitive employee relations activities and processes
- Coordinate information sessions and monitor HR cyclical topics for line managers and staff
- Manage case referral systems and ensure service standards
- Develop and review ER guides and coordinate ER training sessions
- Oversee ER-related reporting, ARC/OGC coordination, and medical absence processes
- Manage external relationships with occupational health and related providers
- Prepare HR metrics and KPIs and deliver insights to stakeholders
- Perform design reviews, user acceptance testing, and explore reporting improvements
- Identify gaps in HR reporting platforms and drive data quality improvements
- Mentor colleagues to improve data analytics capability and storytelling
Key requirements
- Demonstrated HR Adviser or HR Operations experience
- Degree in a relevant discipline preferred or equivalent experience
- Good understanding of HR policies and guidelines
- Strong organizational, prioritization, and multitasking skills
- Attention to detail and problem-solving in HR processes
- Effective communication and presentation skills to varied audiences
- Experience in a multi-national, dispersed workforce
- Discretion and bias-free operation in sensitive environments
- Experience in a data and analytics environment and data-driven decision making
- Ability to translate qualitative and quantitative data into actionable insights
- communication
- problem-solving
- attention to detail
- data manipulation
- statistical analysis
- data visualization
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