Oracle Technical Support Lead (WMS) – up to 95k + Bonus

Overview

As Oracle Technical Support Lead for WMS, you will provide technical leadership across a complex Oracle WMS Cloud environment. You will troubleshoot incidents, configure modules, and support integrations and reporting to keep warehouse operations running smoothly. You’ll partner with reporting and integration teams to resolve root causes and deliver system changes in scheduled releases. This role directly supports inbound/outbound warehouse processes and inventory visibility, helping optimize operational rules and structures. You’ll work in a hands-on, cross-functional setting with a focus on reliability and expert guidance.

Pay / Benefits

• Benefits
• Hybrid working
• Permanent contract
• Salary up to 95,000

Responsibilities

• Provide technical leadership and specialist support across Oracle WMS Cloud
• Troubleshoot complex WMS incidents and implement resolutions
• Support WMS reporting issues and troubleshoot the reporting environment
• Collaborate with integration teams to resolve technical integration issues
• Deliver WMS components as part of scheduled service releases
• Implement configuration changes across Oracle WMS modules
• Support inbound warehouse processes and WMS configurations
• Support end-to-end outbound fulfilment processes
• Provide expertise on warehouse inventory control, optimisation and visibility
• Configure warehouse structures, operational rules and fulfilment processes
• Work across APIs, integrations and reporting to maintain reliable communication with enterprise systems
• Own WMS incidents from investigation to closure
• Provide technical guidance to wider support, integration and business teams

Key requirements

• Strong hands-on experience with Oracle WMS Cloud
• Experience configuring and supporting inbound warehouse processes
• Strong understanding of end-to-end outbound fulfilment
• Experience with warehouse inventory control and optimisation
• Strong knowledge of LPN Management
• Experience with inventory visibility and control
• Ability to design and configure warehouse structures and operational rules
• Strong technical troubleshooting skills across Oracle WMS environments
• Experience supporting integrations and reporting within a WMS environment
• Ability to investigate and resolve complex production incidents
• Strong communication and stakeholder management skills

• Strong communication
• Stakeholder management
• Collaborative mindset
• Oracle WMS Cloud
• WMS integrations
• WMS reporting

…