Senior Credit Controller, Finance – London

Overview

In this role you will manage the full life cycle of accounts receivable for CoStar’s brands, driving cash collection and AR performance in a fast-paced, metrics-driven environment. You will work closely with sales and finance to resolve slow-pay issues, perform root-cause analyses, and support month-end processes. The position offers visibility across regions, opportunities to optimize aging and collections, and a collaborative culture within iconic UK hubs.

Pay / Benefits

• private medical cover
• dental cover
• Life Assurance
• 28 days annual leave
• competitive pension
• season ticket loans

Responsibilities

• Improve AR performance using aging metrics
• Resolve slow-pay or non-payment issues through proactive client and sales team communication
• Assist with aged debt reporting and regional reviews
• Develop understanding of AR collections lifecycle and root-cause analysis within 3 months
• Escalate 60-day past due accounts with sales and AR management
• Balance portfolio workload with ad hoc reporting and occasional projects
• Lead proactive meetings with sales leaders on past-due accounts

Key requirements

• Bachelor’s degree (accredited institution)
• Experience in consumer and/or commercial collections
• Strong customer service and timely issue resolution skills
• Ability to meet deadlines and prioritize tasks
• Excellent oral and written communication skills
• Proficiency in Excel (pivot tables, VLOOKUP)
• Experience with Oracle Advanced Collections preferred
• Ability to collaborate with internal partners
• Attention to detail and adaptability in a high-growth environment

• customer service orientation
• cross-functional collaboration
• attention to detail
• time management
• Excel (pivot tables, VLOOKUP)
• Oracle Advanced Collections

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